Effective Date: 26 September 2025

At Lilobaby, we want your shopping experience to be simple and secure. This Payment Policy explains the methods of payment we accept, how payments are processed, and related conditions.

1. Accepted Payment Methods

We currently accept the following secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Maestro.
  • PayPal.
  • Apple Pay & Google Pay (where available).
  • Other local payment options may appear at checkout depending on your location.

2. Currency

  • All prices on lilobaby.shop are listed in GBP (£).
  • Payments must be made in GBP. If you pay using an international card, your bank may charge currency conversion or international transaction fees.

3. Payment Processing

  • Payments are processed securely through trusted third-party providers (such as Stripe and PayPal).
  • We do not store your credit or debit card details.
  • Your order will not be shipped until full payment has been received and confirmed.

4. Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email.
  • If you do not receive this email, please check your spam folder or contact us at contact@lilobaby.shop.

5. Failed or Declined Payments

  • If your payment is declined, please check your card details, billing address, or contact your bank.
  • Orders will only be processed once payment has cleared.
  • We reserve the right to cancel any order if payment is not received.

6. Fraud Prevention

  • All transactions are subject to fraud checks.
  • Suspicious or high-value transactions may require additional verification before shipping.

7. Buy Now, Pay Later (If applicable)

If we introduce Klarna, Clearpay, or similar services, their own terms and conditions will apply in addition to this policy.

8. Contact Us

If you have questions regarding payments, please contact:

Lilobaby Store
📍 51 rue de Bellevue, 92100 Boulogne-Billancourt , France
📧 Email: contact@lilobaby.shop
📞 Phone: +44 7877 446435